Operations and Maintenance Solutions
Network Performance Monitoring
You have thousands of indicators generating each 15 min and you still find out problems through customer complaints?
Do you need a business level report to share with the c-level? or on the contrary, you need time-saving reports to supervise your optimization team?
Do you have a challenge roll out the deployment and you need faster reports?
For Network Performance Monitoring, we offer a highly skilled team to meet your needs. Our solution is fully scalable.
We generate great reports in your preferred software: MS© Excel & Access Dashboards, MS© Power BI and Tableau, among others.
We also create business reports for non-technical leaders who want to know the performance of their network every day as well as specific technical detail to evaluate the overall performance of trails, new sites, etc.
The service can also contain system data reports also known as site babysitting. Our engineer can pull the raw data from the main Operational & maintenance systems as Huawei, Ericsson, ZTE, and Nokia, and adapt to your specific needs.
We also commit to the SLA you need.
Need more complex Optimization? check out our RAN Optimization consulting service.
Equipment O&M
We help operators ensure their networks run smoothly, minimizing downtime.
- Preventive maintenance: avoid equipment malfunctions, maintain network performance and availability. Preventive Maintenance involves scheduled core sites and other telecom equipment repair or replacement as a result of routine maintenance, network enhancement or customer non service-affecting conditions.
- Corrective Maintenance: on-site repair of non-operational network elements/equipment according to Trouble Tickets received from the Network Operation Center (GNOC). The corrective maintenance is divided into two categories, i.e. event based and pre-planned corrective maintenance, and these activities are carried out based on the specified network element category, fault type and service level.
Field Maintenance
How often do you cut the grass? How often do you check the air conditioning? How often do you paint the house?
Just like in a house, a base radio station has many associated elements that require maintenance and proper management so as not to affect the correct operation of the site.
Our Field Maintenece service ensures that all elementens related with Radio access network are optimal conditions. Field Maintenance include some of following activities:
- Site Cleaning
- Air Conditioner maintenance
- Tower maintenance
- Diesel management
- Grounding system maintenance.
